By registering through one of our interfaces, or by using our Services, you agree to the terms of this Privacy Policy. If we update this Privacy Policy, your continued use of our Services constitutes your agreement to the revised Privacy Policy. If you do not agree to this Privacy Policy, do not use our Services.

If you visit and use our website, apps, or other interfaces you agree to this Privacy Policy.

We collect Personal Information about you in order to provide you access to our Services. We obtain that Personal Information when you provide it to us or when you or an authorized representative request it from one of our Partners.

The Personal Information we collect can include your:
We also collect usage and access information when you access and use our Services.

If you contact us, we will collect your Personal Information and compare it against what we have on file.

If you choose not to share Personal Information with us, we will be unable to provide Services.

We collect certain Personal Information in order to enable you to access the Services we provide. Additionally, we collect access and usage information to know who accesses our Services and your information, what they access, when they access it, where they are, and how they access it.

We collect Sensitive Information about you in order to provide Services. We obtain that information when you provide it to us or when you or an authorized representative request it from one of our Partners.

The information we collect includes your:
We also collect usage and access information when you access and use our Services.

If you choose not to share Sensitive Information with us, we will be unable to provide the Services.

We collect Personal Information when Services are accessed and provide that information to analysts who review the activity for compliance and optimization. This data does not contain personally identifiable information by default, but may contain IP addresses or other device information to assist analysts in identifying behaviors. Should concerning information be found, it may be linked to Personal Information to prevent or address fraud and related activities.

The data may also be anonymized and presented to Partners in various aggregate formats. If access and usage data is shared, the data will not contain your Personal Information.

An IP address is a number that can be traced to your computer or mobile device when it accesses the internet. In order to use our Services, both your devices and our servers use IP addresses to communicate. We collect each IP address that accesses our Services.

Cookies are pieces of information that are stored in your browser so that we can help identify you and your preferences. While cookies never contain your Personal Information, they do help us identify which computer is being used and which user is using it. Cookies help us perform two-factor authentication, which helps keep your Personal Information safer. We may also use tracking pixels to track how you access our system. A tracking pixel is a small, generally imperceptible image on a web page with no personal data embedded. If you elect to refuse cookies, the Services we provide will be affected.

We do not sell your Personal Information to anyone. However, we retain and use your Personal Information as required to provide Services, for compliance with the law, or compliance with our policies and industry standard practices. We may share information with partners to provide Services. You decide who has access to your Personal Information and what information they have access to in most circumstances.

We may share anonymized information with partners. An example would be how many users are from a particular area, or how many service-connected conditions the average user has, or how many users have filed for a specific type of claim.

We do not share your Personal Information except as required to provide the Services. An example is when we provide your Personal Information to the VA to verify it is you.

We do not rent, sell, license, or trade your Personal Information with third parties for their own direct marketing use unless you expressly give your permission to do so. We will never share your information other than as stated in this Privacy Policy and as agreed by you.

We will use your Personal Information to provide Services to you, including to:
• Validate who you are;
• Help you with Services you have signed up to use;
• Personalize your experience;
• Deliver the Services to you or your authorized representative; and
• Administer a feature of our Services.

When you use our Services, you decide who has access to your Personal Information and the scope of their access.

You determine what access our Services have to your Personal Information held by third parties. When you sign up for our Services, we will direct you to the Partner website where you will authorize our Services to access your Personal and Sensitive Information in order to provide you with the Services. If you do not authorize that access, we will not be able to provide you with the Services.

From time to time, we may require additional Personal Information in order to provide a specific function of our Services on your behalf. In those instances, your information will be used in accordance with this Privacy Policy and for that purpose.

We may provide health or other information related to you in anonymized form to all users, third parties, or Partners. An example would be as part of a report that demonstrates how many claims for a particular condition have been submitted through our system, or a percentage of claims that have been successfully awarded using our Services. We may also provide anonymized data to research Partners. An example would be to a company studying the prevalence of a certain health condition in a larger population (back injuries in Navy veterans).

Anonymous data does not contain information that identifies you personally.

Examples of third parties we would share non-personalized data with include, but are not limited to:

We may share Personal Information with third parties that we may or may not directly control to provide certain Services, such as:
These third parties may use your Personal Information to assist us in our operations, but will never be authorized to share your data beyond our operations.

We may access or provide your Personal Information to others:

We may share your Personal Information with other businesses in connection with the proposed or actual sale, assignment, merger, or other transfer of all or a portion of our business to those businesses. We will require those businesses to honor this Privacy Policy.

If your account is unused for an extended period, we may suspend or inactivate it. We will notify you before and after this occurs. If this occurs, we will retain your Personal Information in accordance with our Retention Policy.

If your account is closed by you or terminated by us, we will delete your data and Personal Information in accordance with our Retention Policy. You may close your account by contacting us at:

DLP Services, LLC
PO Box 1045
Jackson, WY 83001-1045

Or by emailing: privacy@disabilitylawpro.com

You may elect to provide access to your Personal or Sensitive Information to our staff or contractors for their review. An example would be when you would like a physician to consider writing a medical opinion related to your conditions or when you want the case information to be shared with an outside appellate attorney. We will provide them with the information you have authorized so they can do what you have requested.

We use your Personal Information to validate your identity with our data sharing Partners. After validation, we use your Personal Information to retrieve information from those Partners at the request of you, your accredited representative, or their delegate. Personal Information is essential to our ability to perform the Services.

Personal Information that is embedded in or related to work product is stored according to our Retention Policy.

We use your Sensitive Information to perform legal services on your behalf.

In general, we store records we need to provide Services. This includes records in the Claims File or other Partner databases relevant to our Services. Additionally, it can include: Documents that become work product are stored according to our Retention Policy.

Our applications may contain links to third parties. This Privacy Policy does not apply to those websites or those third parties.

This Privacy Policy applies to us, not to other websites or companies.

We understand that storing your data in a secure manner is important. We store your Personal Information and other data using industry-standard physical, technical, and administrative safeguards in an effort to secure data against foreseeable risks, such as unauthorized use, access, disclosure, destruction, or modification.

We use encrypted communication from your devices to us, and from our Services to our Partners.

However, while we follow industry-standard best practices in securing data transmission and the data we hold, the confidentiality of material transmitted between devices can never be guaranteed, nor can it be guaranteed that unethical parties will not find a way to illegally access data.

We protect your Personal Information in numerous ways and to the best of our abilities; however, your data can never be guaranteed to be 100% secure by any party.

We understand the importance of protecting children's privacy in the interactive online world. Our Services are not designed for, or intentionally targeted at, children under 13 years of age. It is our policy not to intentionally collect or maintain information about anyone under the age of 13, except as required to provide the Services. No one under the age of 13 should submit any Personal Information to us or our website.

While we do not solicit information from any minor, we recognize that some users have minor dependents who are entitled to certain benefits and therefore, minors could access the platform.

Minors under 18 years of age may have their Personal Information deleted by sending an email to privacy@disabilitylawpro.com requesting deletion. Please note that, while we make reasonable efforts to comply with those requests, deletion of your personal information does not guarantee complete and comprehensive removal of that data from all systems.

You are not allowed to register or use our Services if you are under 13. If you are 13 or older but under 18 years of age and are entitled to benefits, and that adult has authorized you to access those benefits, you may access the platform. You may also have your Personal Information deleted.

The Services are provided from the United States and any information provided will be transmitted to and stored in the United States. By using the Services, you agree to the transfer of your data to the United States if you live outside of the United States.

Your data will be transferred to and stored in the United States.

You may review and change any Personal Information you have entered into our systems. You can request a deletion of Personal Information from our systems by emailing us at privacy@disabilitylawpro.com. If you elect to do this, we will delete any Personal Information we have stored in accordance with our Retention Policy.

However, we will not delete Personal Information that is related to the Access and Disclosure Log or that is considered work product. This means we will retain Personal Information that is tied to access and retrieval of your Personal and Sensitive Information from our third-party Partners for compliance and fraud response purposes, and any work product according to our Retention Policy.

You can update Personal Information we have collected.

Documents and data that become legal or medical work product are stored for at least 7 years but no more than 10 years, unless a legal hold is placed on that information, in which case they are retained until the hold is removed.

Dormant Personal and Sensitive Information that is not work product is stored for two years, unless a legal hold is placed on that information, in which case it is retained until the hold is removed.

Personal Information related to Access and Disclosure Logs is retained for 7 years, unless another period is specified in law or contract with the third party providing the Personal Information.

All other Personal or Sensitive Information will be deleted within 45 days of the receipt of a formal request from the owner of the Personal or Sensitive Information. When we perform verification actions with third parties, we do not hold Personal Information provided by those third parties in the normal course of business; therefore, we typically do not have data to delete. Almost all data we do store is related to work product.

However, should we have any data that is not work product, it will be deleted promptly as part of an automated process. This is usually immediate, but may occur as part of a daily or weekly batch process.

As part of compliance audits, should any Information be found that was not deleted and is not subject to retention for another reason, it shall be identified and promptly deleted.

We do not store Personal Information acquired from third parties in the normal course of business. We promptly delete data that is retained upon termination of Services, provided it is not being retained as part of a compliance function or as a component of our work-product.

If you have questions about our Privacy Policy, please contact us at: privacy@disabilitylawpro.com.

Contact us if you have questions.

In the event we become aware of a network breach, we will take certain steps in all cases, and other steps in certain cases.

In every case we will:
After we stop unauthorized access, we will determine whether data was accessed and, if so, what the next steps will be. We may:

If we become aware of a network breach, we will promptly react to stop the breach, figure out how a breach occurred, fix what caused the breach, and notify parties as required by law.

This Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display an effective date at the top of this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any change to this Privacy Policy regarding use or sharing of Personal Information, we will notify you of the most recent changes to the policy, highlighting and explaining those changes. If you do not approve of a change to this Privacy Policy, you will have the opportunity to opt out of the Services. Minor changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.

This Privacy Policy may change. If it does, we will notify you of changes and you may elect to terminate Services as a result.