Terms & Conditions

Legal Language

This Agreement for services is entered into by Claimant, hereinafter referred to as (“Client”), and DLP Services, hereinafter referred to as (“DLP”). DLP shall assign a VA-accredited representative, (“Accredited Representative”), who shall be directly responsible for the Client’s case, as is required by law. The Accredited Representative will only provide legal representation as provided for under Title 38 of the United States Code and related law.

Simply Put...

This is an agreement between you and DLP. We are a business that is providing a service. You will be assigned and represented by a VA-accredited representative. This Agreement does not create an attorney-client relationship or relationship outside of the Scope of Services.

Legal Language

Accredited Representative

A legal professional (agent or attorney) accredited by VA to practice law and represent veterans and claimants before VA and BVA as specified in Title 38 and related law. The Accredited Representative may also be a member of the Court of Appeals for Veterans Claims Bar.

Claims File (C-File)

The legal record at VA. The Claims File contains all applications for benefits, evidence, argument, and decisions rendered by VA.

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Legal Language

Client agrees to retain the Accredited Representative through DLP to obtain the Claims File and then review their case before the VA, Board of Veterans' Appeals (“BVA”), and Jurisdictional Courts. This Agreement is based on work performed by the Accredited Representative and other DLP staff who work under the direction of the Accredited Representative for Client. Client retains the Accredited Representative solely to review the cfile and discuss potential future actions, but the Accredited Representative is not retained as part of this Agreement to represent Client for any other purpose.

Simply Put...

We will provide limited representation - to review the Claims File and discuss our findings. We do not represent you beyond that limited purpose under this Agreement.

Legal Language

The Accredited Representative is responsible to the Client, VA, and Jurisdictional Courts for Client’s overall representation. There are other DLP staff and contractors who may be part of the overall team working under direction of the Accredited Party. A case manager will be assigned to Client’s case and they will act as Client’s point of contact, managing the day-to-day activity as the review progresses. The case manager will direct and interact with other staff to get tasks accomplished as part of the review at the direction of the Accredited Representative. At any time, DLP may change the Accredited Representative assigned to the Client, provided the Client agrees to such change in writing. This will not change any terms of this Agreement. Client can request the assignment of a different Accredited Representative and so long as the Client provides a reasonably justifiable purpose and another Accredited Representative is available, DLP will assign a different Accredited Representative.

Simply Put...

The Accredited Representative is the person responsible for managing everything.

Legal Language

DLP will rely on the information and guidance provided by Client throughout representation. In order to effectively represent Client, Client agrees to cooperate and provide information requested and disclose all facts that may be relevant in the review of the case. DLP agrees that communication will occur on a regular basis with Client or Client-designated parties.

Simply Put...

If you do not participate and tell us everything, we cannot properly represent you.

Legal Language

Client agrees not to have any direct contact with the VA, BVA, or any Jurisdictional Court as it relates to Services within the Scope of this Agreement. Client will not submit any documents, submit any forms, initiate any claims or appeals, speak to VA, BVA, or Jurisdictional Court staff, or take any actions without specific instruction from Accredited Representative or their designee. Client agrees that all communication with VA, BVA, and CAVC will be through Accredited Representative or their designee. Client agrees to notify Accredited Representative or their designee promptly if VA, BVA, or Jurisdictional Court contacts them.

Simply Put...

You will not talk to VA (related to benefits and assistance we are providing). You will not submit a claim, appeal, evidence, or argument to VA.

Legal Language

Client authorizes Accredited Representative, and Accredited Representative agrees, to take all actions that, in Accredited Representative’s judgment, are necessary to protect and enforce Client’s rights and will attempt to accomplish Client’s objectives. Client authorizes Accredited Representative, and Accredited Representative agrees, to exercise their professional judgment as to the manner of seeking relief.

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Client may discharge DLP at any time upon written notice.

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DLP may withdraw representation by sending written notice to Client.

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This Agreement is binding on the heirs, successors, representatives and/or assigns of the undersigned.

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If we sell the company, this Agreament continues with the new owners.

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The parties agree that the provisions of this agreement shall be governed by the laws of the state of Texas, and that in the event of arbitration or litigation, venue shall lie exclusively in Bexar County, Texas.

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This Agreement constitutes the entire agreement between the parties.

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